Planview Utility Services is committed to improving accessibility. We will put the following policies into
practice as required by the Accessibility for Ontarians with Disabilities Act.


Planview Utility Services is committed to training staff on Ontario’s accessibility laws and on accessibility
aspects of the Human Rights Code that apply to persons with disabilities. Training will be provided in a
way that best suits the duties of employees, volunteers and other staff members.

Information and Communications

Planview Utility Services is committed to meeting the communication needs of people with disabilities.
When asked, we will provide information and communications materials in accessible formats or with
communication supports. This includes publicly available information about our goods, services and
facilities, as well as publicly available emergency information.

Planview Utility Services will consult with people with disabilities to determine their information and
communication needs.


Planview Utility Services will notify the public and staff that, when requested, we will accommodate
disabilities during recruitment and assessment processes and when people are hired. If needed, we will
provide customized workplace emergency information to employees who have a disability. If using
performance management, career development and redeployment processes, we will take into account
the accessibility needs of employees with disabilities.

Modifications to this or other policies

Any of our policies that do not respect and promote the dignity and independence of people with
disabilities will be modified or removed.